Terms and conditions

/// 1. Introduction

By accessing and using this website, you agree to these Terms & Conditions. OTKATY is the trading name used by an individual reseller operating from a home-based business in Scotland. These terms apply to all visitors, customers, and users of the site. If you do not agree with any part of these terms, please do not use this website.

/// 2. Use of Our Website

You may browse and use this website for lawful purposes only. You agree not to:

• Use the website in any way that may damage or disrupt its functionality
• Attempt to gain unauthorized access to any part of the website
• Copy, reproduce, or distribute any content without permission
• Use automated tools or bots to access the website
• Engage in any form of harassment or abuse

/// 3. Product Information

We aim to provide accurate product descriptions, pricing, and images. Minor variations in colour, sizing, or appearance may occur because of device settings, lighting, or reasonable manufacturing tolerances. Products will be supplied as described on the website and in accordance with applicable consumer rights.

/// 4. Pricing and Payments

Prices are displayed in British Pounds (GBP), unless otherwise stated. We may update prices before an order is placed. The price shown at checkout is the price applicable when you submit your order, subject to any obvious pricing error. Payments are processed securely through third-party payment providers. We do not store full payment card details on our servers.

/// 5. Orders and Shipping

All orders are subject to product availability and acceptance. We ship exclusively to the United Kingdom and the United States, with free standard shipping. Orders are processed within 0–2 business days, and the daily order cut-off time is 14:00 GMT. Estimated delivery is 3–5 business days after dispatch for the UK and 4–7 business days after dispatch for the US. For full details, please see our Shipping Policy. If we cannot accept an order, we will contact you and refund any payment taken for that order.

/// 6. Returns and Refunds

Our 60-day return policy applies to eligible purchases. Items must meet the conditions described in our Return & Refund Policy, including the applicable condition and verification requirements. Please follow that policy for return requests, exchanges, and refund processing.

/// 7. Intellectual Property

All content on this website—including text, product images, logos, and design—is owned by OTKATY and protected by copyright law. This content may not be copied, reproduced, or redistributed without express written permission.

/// 8. Limitation of Liability

To the fullest extent permitted by law, the individual seller will not be responsible for losses that could not reasonably have been expected when the order was placed, or for losses caused by events outside the seller’s reasonable control, such as carrier delays, customs delays, or temporary website interruptions.

Nothing in these Terms & Conditions excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights. Nothing in these terms affects the rights available to you under applicable law.

/// 9. Changes to These Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised date. Your continued use of the website constitutes acceptance of the updated terms.

/// 10. Governing Law

These Terms & Conditions are governed by the laws applicable in Scotland, subject to any mandatory consumer-protection rights that apply to you. Any dispute will be handled by a court with appropriate jurisdiction, unless applicable law gives you the right to bring a claim elsewhere.

/// 11. Contact Us

If you have any questions about these Terms & Conditions, please contact the individual seller using the details below: