Warranty Policy
> Last Updated: 15 Mars, 2026
/// OTKATY 1-Year Warranty
We want you to enjoy your OTKATY products with peace of mind. Every electric standing desk and ergonomic mesh gaming chair comes with a 1-year warranty against defects in materials and workmanship.
/// What's Covered
This warranty covers any manufacturing defects under normal use for 1 year from the delivery date. If a defect appears, we will repair or replace your product at no cost to you.
/// What's Not Covered
This warranty does not cover:
- Damage caused by accidents, misuse, or improper care
- Normal wear and tear, including fading, scratches, or general aging
- Damage caused by using third-party components or accessories
- Issues arising from improper assembly or installation
/// How to Request Warranty Service
To make a warranty claim, contact us with your order number and a description of the issue. You may be asked to provide photos for verification. Our team will guide you through the process quickly and easily.
/// Remedies
If your product qualifies, we may:
- Repair your desk or chair
- Replace it with the same or equivalent model
- Provide a refund if replacement is not possible
/// Limitations
This warranty is limited to the original purchaser and is governed by the laws of the country where the purchase was made. It does not cover indirect or incidental damages.
/// Contact Us
If you have any questions or need to submit a warranty claim, please contact us:
> Email: customer-support@otkaty.com / aoutini1@gmail.com> Address: Nr19 Rue El Amal Cite Gnaoua, Biougra, Chtouka Ait Baha 87200, Maroc